CURED Our INTERMITTENT EQUIPMENT PROBLEMS
We manufacture, install and service industrial equipment in the electronics manufacturing industry worldwide. Over the years, the division that has had the biggest problem is our warranty repair.
Our service technicians would repeatedly go back to the same account to troubleshoot and fix contact and connector related issues. It got so bad on some accounts (in high humidity and high pollutant environments) that we changed all the connectors to gold plated and in some instances, direct soldered the connections.
I then read an ad in New Equipment Digest about a couple of products, DeoxIT® and DeoxIT® GOLD, that said it would improve connections and cure connection problems. Since we had tried just about every contact cleaner, enhancer and vapor corrosion inhibitors, that also claimed to cure connection problems, I was hesitant to say the least.
I am the systems service manager for this division, and this issue was costing the company millions of dollars annually, so I was almost desperate to solve this problem and willing to try anything.
I ordered one of CAIG's industrial survival kits and tried it on a few of the most difficult cases we had, and I AM NOW A CAIG BELIEVER! After eight months we have not had a single service call. We now include a DeoxIT® and DeoxIT® GOLD kit with every system we install, and it is a survival tool for all of our service technicians. Looks like sometimes you CAN believe what you read in an advertisement.
Thanks CAIG for saving our company millions of dollars and making us look like miracle workers with our customers.
Systems Service Manager
DeoxIT® GOLD (formerly ProGold)
DeoxIT® GOLD GxL (formerly ProGold GxL)
DeoxIT® SHIELD (formerly PreservIT)
DeoxIT® FaderLube (formerly CaiLube MCL)
DeoxIT® FaderGrease (formerly CaiLube MCL P20 & P40)
DeoxIT® Grease Type M260 & L260 Paste (formerly CaiLube Grease)